Thursday, November 18, 2010

Communication Tips : How to Answer any questions you face

Recently I attended a training on
  • How to ask appropriate questions and
  • how to answer questions you face
I really liked the Tip given on how to answer. Our answers to any questions need to be precise and answer what is asked. Don't assume the questioner would have assumed some more questions and don't over answer. Be precise. Please ensure your answers start with any of the following

Precision Answers
  1. Yes/No
  2. May be
  3. I don't know
  4. number/name
  5. Time
  6. Bullet answer
  •         single
  •         multiple